Dubai Metro Map & Routes — Privacy Policy
Dubai Metro Map & Routes plans journeys on the Dubai Metro and the Dubai Tram. The whole network — every station, the timetable and the fare zones — is built into the app, so all of it works with no connection at all except the street map. This policy explains that one exception.
Summary
- There are no accounts, no analytics, no advertising and no tracking of any kind. We have no server, and we never receive anything from your phone.
- The app asks for one permission: approximate location. It is requested only when you open a screen that uses it, and the app works without it.
- One screen uses the internet — the street map. Routes, fares, first and last train times, and every other screen work offline.
- What you save stays on your phone. Uninstalling the app deletes it.
Location
The app declares approximate location
(ACCESS_COARSE_LOCATION) and nothing more precise. Precise location is
deliberately blocked: a neighbourhood is enough to tell you which station is closest,
and a doorstep is not ours to ask for.
It is used on Nearby stations and Find a place, and only after you tap the button that asks for it. Your position is read, used on your phone to sort a station list that is already built into the app, and then discarded. It is never stored and never sent anywhere — there is no code in the app that transmits it.
If you decline, both screens keep working. You simply do not get the blue dot.
When the app uses the internet
The street map
If street tiles are enabled in your build, map images come from MapTiler, drawn from OpenStreetMap data. No personal data is sent, but you should know what any online map inevitably reveals: each request names the square of the map being drawn, so the tile provider can see, from your device's IP address, roughly which part of the city you are looking at. That is true of every online map, and it is the reason the rest of this app is built to work without one. Map images are cached on your device, so areas you have already viewed keep working with no signal.
MapTiler receives no location permission data, no saved places, and nothing you have typed. It has its own privacy practices, which this policy does not cover.
There is no live service-status screen and no weather screen in this app, so there are no other network requests of any kind.
What is stored on your device
- Saved places — your home station, your work station and any favourites you add.
- Cached map images for areas you have viewed.
All of it sits in the app's own private storage. Nothing is backed up to the cloud — Android's automatic backup is switched off for this app — so the data exists only on the phone you are holding.
No advertising, no analytics
This version contains no advertising SDK and no analytics SDK. Nobody is counting your screens or profiling your journeys. If a future version adds advertising, this policy and the Play Data Safety disclosure will both be updated before that version is published.
Children
The app is not directed at children under 13. Since it collects nothing, there is nothing held about a user of any age.
Your rights and deletion
- Clear a saved place from the station's own screen, or from the home screen shortcut.
- Revoke location at any time in Android Settings → Apps → Permissions. The app keeps working.
- Clearing the app's data in Android Settings erases the saved places and the cached map images.
- Uninstalling removes all of it.
We hold no copy of anything, so there is nothing for us to delete on your behalf. Write to support@nivarostudios.com with any question.
Data sources
Station, network, timetable and fare-zone data come from the Roads and Transport Authority (RTA) public transport GTFS feed, published on Dubai Pulse by the Dubai Data Establishment under the Creative Commons Attribution 4.0 International Licence. Station names are maintained separately and kept current, because RTA sells station naming rights and renames stations more often than the feed is republished. Street map tiles, where enabled, from MapTiler, drawn from OpenStreetMap data (© OpenStreetMap contributors).
This is an independent app. It is not affiliated with, endorsed by, or an official product of the Roads and Transport Authority, the Dubai Data Establishment, the Government of Dubai, or any other agency or operator. Neither the Dubai Data Establishment nor RTA endorses this app or its use of their data. The RTA name, logo and official Dubai Metro map are trademarks of RTA and are not used in this app.
Grievance redressal
India's Digital Personal Data Protection Act 2023 requires a published point of contact for privacy questions and complaints. For every Nivaro Studios app that is:
Grievance Officer, Nivaro Studios
support@nivarostudios.com
Delhi, India
We acknowledge a grievance within 48 hours and aim to resolve it within 30 days.
Withdrawing consent
There is no consent to withdraw, because nothing is collected to consent to. If you would like the app to stop holding anything at all, clear its data in Android Settings or uninstall it — that removes everything, immediately and permanently, with no request to us needed.
If there were ever a breach
Your data stays on your phone, so there is no server of ours holding it and no database of ours to breach. In the unlikely event of an incident that nonetheless affected you, we would publish it on this page and notify affected users within 72 hours of becoming aware of it.
Changes to this policy
If this policy changes, the effective date above changes with it, and any change that affects what the app collects will ship alongside the app update that introduces it.